Jolene was born and raised in Ballard, and went on to pursue earning her license as a veterinary technician from Pierce College. While there in school, she gained experience working in shelter medicine in Tacoma. She has been working as a technician since 2006. Her professional interests include laboratory work, pet behavior (special appreciation for the American Association for Feline Practitioners group), nursing care, and client education. In her free time, she enjoys being a homebody with her husband, reading, crafting, playing video games, and dance.